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Patron Service Agreement

Terms & Conditions of Service

These terms govern all fresh blueberry harvest purchases, live potted plant orders, and temperature-controlled logistics from our Kullu Valley orchard nursery.

Effective Date: March 20262°C–4°C Reefer Monitored100% Crisp Freshness Guarantee
3D Blueberry Potted Plant
01

Perishable Agricultural Commodities & Dispatch

Fungani blueberries and live potted plants are living agricultural commodities grown in the high-altitude climate of Kullu Valley, Himachal Pradesh (6,500+ ft).

All fruit harvests are packed in custom shock-absorbing ventilated punnets and transported via specialized reefer vehicles maintaining continuous 2°C–4°C temperature control until final doorstep handover.

02

Order Placement & OTP Verification

To eliminate fraudulent bookings of limited harvest batches, orders placed via Cash on Delivery (COD) or high-volume wholesale allocations require instant mobile phone verification via One-Time Passcode (OTP).

  • Orders are confirmed upon successful OTP authentication or immediate payment gateway capture.
  • Daily picking quotas are capped to ensure every box contains morning-harvested berries.
03

Pricing, Taxes & Invoicing

All catalog prices are listed in Indian Rupees (INR) and are inclusive of standard mountain-protective thermal punnet packaging and applicable GST. An official digital invoice is transmitted to your registered email upon dispatch.

04

Reefer Delivery Handover & Attempt Policy

Due to the chilled nature of fresh berry punnets, deliveries require recipient availability during the scheduled delivery window. If delivery fails after 2 documented attempts due to recipient unavailability, produce cannot be returned to Kullu storage and will be decommissioned.

05

12-Hour Freshness Guarantee & Claims

We stand behind the superior quality of our mountain harvest with our 100% Freshness Guarantee:

How to submit a claim:

1. Photograph the compromised punnet or damaged plant parcel within 12 hours of delivery receipt.

2. Message our WhatsApp Farm Desk at +91 98765 43210 with your Order ID and photos.

3. Our farm team will dispatch a replacement punnet in the next morning express or issue immediate store refund credits.

06

Live Potted Plant Acclimatization & Nursery Care

Tissue-cultured blueberry nursery plants are shipped in moisture-retaining grow pots. Upon delivery:

  • Allow the plant 48 hours in filtered shade with light watering to acclimatize from transit shock.
  • Ensure acidic, well-draining soil (pH 4.5–5.5) when transplanting into permanent ceramic containers or orchard beds.
07

Legal Jurisdiction & Farm Inquiries

These terms are governed by the laws of India. Any disputes arising in connection with orders shall be subject to the exclusive jurisdiction of the competent courts in Kullu, Himachal Pradesh.

Fungani Berry Farms & High Altitude Nursery

Kullu Valley, Himachal Pradesh - 175101, India

Inquiries: info@funganiberryfarms.com