Privacy Policy & Data Security

When you engage with Fungani Berry Farms (such as ordering fresh harvest punnets, reserving live blueberry plants, creating an account via Mobile OTP, or reaching out to customer care), we collect the following categories of information:

• Contact Information: Full name, registered phone number, and email address.
• Dispatch & Delivery Details: Physical shipping address, pincode, delivery notes, and reefer handover instructions.
• Order & Telemetry Records: Past harvest selections, quantity allocations, shipment AWB numbers, and cold-chain temperature logs.

Your data is strictly utilized to operate our high-altitude farm commerce and provide frictionless customer service:

To guarantee our produce reaches you at peak crispness (2°C–4°C), we share necessary recipient coordinates (name, address, telephone) with certified refrigerated logistics partners (e.g. BlueDart Express, Delhivery Reefer Division).

All financial transactions on Fungani Farm are encrypted with bank-grade 256-bit SSL protocols. We partner with PCI-DSS Level 1 compliant payment gateways (Razorpay, Stripe, UPI).

We never store full credit card numbers, CVVs, or UPI PINs on our servers. All tokens and payment sessions are isolated and processed in certified tokenized vaults.

We use strictly essential local storage and cookie tokens to preserve your shopping basket, remember your patron login session, and store telemetry query state. You can manage your browser cookie preferences at any time.

As a Fungani patron, you retain full ownership of your records. You may at any time:

• Request a full export copy of your transaction and delivery records.
• Update your registered telephone number, default shipping addresses, and communication preferences.
• Request complete erasure of your patron profile from our active databases.